Dermatologist’s phone consultation
You can also have a remote consultation with a dermatologist. When you have a remote consultation with a dermatologist, you book the appointment and then upload photos of your condition, which the doctor will view and then call you at the appointed time.
|Includes Kela reimbursement and outpatient clinic fee
|Video consultation up to 20 min
|Phone consultation up to 20 min
What can be treated remotely?
Many typical skin conditions can be addressed remotely, when images and a discussion are enough to make a diagnosis. These include many rashes, rosacea, acne, allergies and many common skin conditions. Sexually transmitted diseases can be treated, but laboratory tests are typically required to confirm the diagnosis. As to skin alterations, you can only be recommended to book a face-to-face consultation or a time for a procedure. Exact diagnoses cannot be made based on pictures.
What cannot be treated?
Moles and skin alterations cannot be examined remotely, because a dermatoscope is required for diagnosis, and a photo taken at home is not of high enough quality to make a diagnosis. You may be recommended to come to the Ihosairaala to get a better look at your condition, or perhaps we will recommend a procedure. Suspected cases of scabies cannot be diagnosed remotely either.
High-quality image supports diagnosis
As you book an appointment, you have to pay for it, after which you will be directed after identification to the Ihosairaala’s portal to upload the images and preliminary information to the doctor. You need bank identifiers for identification. You can upload one to three photos in the service, preferably one close-up and one further away to give the general picture. You can take the photos with your phone camera. Please ensure that you focus on the affected area and that the image is as sharp as possible. Sending photos is not mandatory, however.
Once you have uploaded the photos, they will be transferred safely for the doctor to look at. You are also requested to provide preliminary information about your symptoms and any earlier skin conditions. If you are a new customer, you will also have to fill in a form containing your basic details. Once you have answered the questions, you can close the service and our doctor will phone you at the appointed time.
Remote video consultation also available
If you have a smartphone, tablet or computer with a web camera and microphone, you can also choose a video call.